About Me

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I’m Siavash Amiri, a Technical Support Specialist and Developer with over 8 years of experience in providing technical assistance, troubleshooting, and hardware/software support. With expertise in system security, utilizing tools like Active Directory, Citrix, and SCCM, I am dedicated to creating secure environments and delivering exceptional customer service. Additionally, I bring experience in AI coding with languages like Python, Java, and C++, and I am committed to staying updated with the latest technologies.

Technical Support

90%

System Security

85%

Troubleshooting and Diagnostics

95%

AI Coding (Python, Java, C++)

80%

Network Administration

75%

Database Management

70%

Education

2018 to 2020

Bachelor's Degree in Computer Engineering - Software

Azad University

May 2024 to Expected Nov 2024

Technical Diagnostics and Troubleshooting Techniques

Coursera

2024

Technical Support Fundamentals

Coursera

Experience

Oct 2024 to Present

Outlier

Freelance AI Coding Specialist

Developing AI training datasets and evaluating code quality using languages like Python, Java, JavaScript, TypeScript, and C++.

2020 to 2023

Atieh Sarzamin Iranian Co (Iran Zamin Bank)

Security Systems Assistant and Monitoring Expert

Overseeing security systems, managing network monitoring, and ensuring safety protocols to protect organizational assets.

2017 to 2020

Atieh Sazan Navid Hojjat Co (Iran Zamin Bank)

Security Guard & Monitoring Expert Assistant

Assisted in monitoring and securing the organization’s facilities, ensuring adherence to security policies and protocols.

2013 to 2017

Javan Office Company

Computer Expert and Sales Associate

Provided technical support and assisted in the sales of technology products, ensuring customer satisfaction and addressing technical queries.

2011 to 2012

Head Optic

Website Technician

Maintained and updated websites for clients, ensuring smooth performance and implementing necessary updates for improved user experience.

2008 to 2010

Freelance

Website and Network Designer

Designed websites and set up basic network systems, providing foundational web and network solutions for small businesses.

Service

Technical Support

Providing technical assistance, troubleshooting issues, and ensuring smooth operation of systems and hardware.

System Security Management

Managing and enhancing system security using tools like Active Directory, Citrix, and SCCM to protect assets and data.

AI Coding and Development

Developing AI-based solutions and coding with Python, Java, and C++ for machine learning and data processing projects.

Network Support and Administration

Offering network setup, support, and administration to ensure reliable and secure connectivity for businesses.

Contact

Siavash Amiri

Network Support Specialist & AI Coding Specialist

[email protected]

+1709-630-2035

14 Charles Street, Corner Brook, NL, Canada